Toll Booth Operator Required At Zagreb in Croatia

Job Description

About the Job:

 

Embark on a fulfilling career as a Toll Booth Operator in Zagreb, Croatia, where your commitment to ensuring smooth traffic flow and exceptional service will play a pivotal role in maintaining transportation efficiency.

 

Role Overview:

As a Toll Booth Operator, your primary responsibility will involve facilitating the passage of vehicles through toll stations, ensuring adherence to toll payment procedures and offering assistance to drivers as needed.

 

Key Responsibilities:

Toll Operations:

Efficiently manage toll collection processes, handling payments and providing receipts to motorists.

Offer guidance and assistance to drivers regarding toll rates and payment methods.

 

Customer Service:

Deliver excellent customer service, addressing driver inquiries and resolving issues related to toll payment or navigation.

Create a welcoming and supportive atmosphere for travelers using toll facilities.

 

Technical Skills:

Operate toll collection systems and equipment effectively, ensuring accurate transactions.

Stay updated with the latest technology and procedures in toll collection operations.

 

Record Keeping:

Maintain accurate records of toll transactions and reconcile collected funds at the end of shifts.

Report any discrepancies or irregularities in toll collections promptly.

 

Safety Compliance:

Adhere to safety protocols and traffic regulations to ensure the safety of both motorists and toll booth staff.

 

Skills & Experience:

Previous experience in a similar role or customer service position is advantageous.

Basic math skills and proficiency in using toll collection equipment.

Strong communication abilities and a customer-oriented approach.

 

Qualifications and Requirements:

High school diploma or equivalent.

Familiarity with basic computer systems and cash handling procedures.

 

Note:

This job description offers an overview of the role, adaptable to specific needs in Zagreb, Croatia. The expected salary will align with industry standards and the location within the city.