Job Description
About the Job:
Embark on a fulfilling career as a Toll Booth Operator in Bucharest, Romania, where your proficiency in toll collection operations will be vital in ensuring efficient and accurate toll transactions. We are seeking a dedicated professional to join our team, overseeing toll booth activities and maintaining adherence to industry standards in the lively city of Bucharest.
Role Overview:
As a Toll Booth Operator, your primary responsibility will involve actively participating in and supporting toll collection operations, contributing to the seamless management of toll transactions in Bucharest.
Key Responsibilities:
Toll Collection Operations:
- Execute day-to-day toll collection operations with precision and adherence to industry standards.
- Ensure accurate and efficient toll transactions at the toll booth.
Equipment Operation and Maintenance:
- Oversee the operation and maintenance of toll collection equipment.
- Perform routine checks and basic repairs to ensure optimal functionality.
Collaboration with Toll Team:
- Work collaboratively with the toll team for efficient toll transactions.
- Communicate effectively regarding collection strategies and potential challenges.
Safety Compliance:
- Adhere to strict safety standards and protocols during toll collection operations.
- Prioritize measures to maintain a high standard of safety within the toll booth environment.
Customer Service:
- Provide courteous and helpful assistance to drivers using the toll booth.
- Resolve customer inquiries and issues related to toll transactions.
Documentation and Reporting:
- Maintain accurate records of toll collection activities, including transaction details and any incidents.
- Generate reports outlining productivity, safety compliance, and recommendations for improvements.
Effective Communication:
- Strong communication skills for collaboration with the toll team and addressing toll collection matters.
Skills & Experience:
Toll Collection Operations:
- Proficient in day-to-day toll collection operations with an emphasis on accuracy and efficiency.
- Familiarity with toll collection systems and technologies.
Equipment Operation and Maintenance:
- Experience in operating and maintaining toll collection equipment.
- Basic technical proficiency in handling toll booth tools and machinery.
Collaboration:
- Ability to work collaboratively with the toll team for efficient toll transactions.
- Effective communication skills for coordinating toll collection plans and addressing challenges.
Safety Focus:
- Dedication to maintaining a high level of safety during toll collection operations.
- Ability to contribute to the development and improvement of safety protocols.
Customer Service:
- Customer-focused mindset with excellent interpersonal skills.
- Problem-solving ability to address and resolve customer inquiries.
Documentation and Reporting:
- Experience in maintaining accurate records of toll collection activities.
- Analytical skills to generate reports outlining productivity, safety compliance, and recommendations.
Qualifications and Requirements:
- High school diploma or equivalent.
- Previous experience as a Toll Booth Operator or in a related field is advantageous.
- Knowledge of toll collection operations, equipment operation, and safety procedures.
Note:
This job description provides an overview of the role, adaptable to specific needs in Bucharest, Romania. The expected compensation will align with industry standards and the location within the city.