Job Description
About the Job:
A Well-respected organization in Ptuj, Slovenia seeks brilliant Toll Booth Operator.Embark on a rewarding career as a Toll Booth Operator in Ptuj, Slovenia, where your skills in toll collection and customer service will be essential. We are seeking a dedicated individual to join our team and contribute to the smooth operation of toll booths, ensuring a seamless experience for motorists.
Role Overview:
As a Toll Booth Operator, your primary responsibility will be to efficiently collect tolls and provide excellent customer service to motorists. You will play a vital role in maintaining accurate toll records and ensuring compliance with operational guidelines.
Key Responsibilities:
Toll Collection: Collect tolls accurately and efficiently from motorists using designated toll collection methods.
Customer Service:Provide courteous and helpful assistance to motorists, addressing inquiries and resolving issues when needed.
Record Keeping:Maintain accurate records of toll transactions and adhere to proper documentation procedures.
Safety Protocols: Strictly follow safety procedures and guidelines during toll booth operations to ensure the well-being of both operators and motorists.
Change Funds:Manage and reconcile change funds to facilitate smooth toll transactions.
Traffic Flow Management:Assist in managing traffic flow at toll booths to prevent congestion and ensure a steady movement of vehicles.
Equipment Operation:Operate toll collection equipment and report any malfunctions promptly.
Collaboration:Work collaboratively with other toll booth operators to ensure a cohesive and efficient toll collection process.
Shift Coordination:Ensure timely handovers and maintain operational continuity during shift changes.
Continuous Learning:Stay informed about advancements in toll collection technology and operational best practices.
Skills & Experience:
Previous experience as a Toll Booth Operator or in a similar role is advantageous.
Excellent mathematical and cash-handling skills.
Strong customer service orientation.
Attention to Detail:Meticulous in recording toll transactions and maintaining accurate documentation.
Communication Skills:Clear and effective communication with motorists and team members.
Qualifications and Requirements:
High school diploma or equivalent.
Experience in cash handling and customer service roles is beneficial.
Note:
This job description is tailored for Ptuj, Slovenia. The salary will align with industry standards and the position in the city.